HDWebmobile Abandoned Cart Recovery
The abandoned cart recovery WordPress plugin for WooCommerce with a scheduled email that correctly captures the customer’s email from both the Blocks and classic checkout.
Overview
HDWebmobile Abandoned Cart Recovery watches your checkout and captures a visitor’s email address the moment they type it in — before they ever place an order. If they leave without completing checkout, a recovery email goes out automatically after a delay you choose, optionally including a one-time discount code.
Key Features
- Captures the customer’s email from the WooCommerce Checkout Block the moment it’s typed — not just the classic checkout
- Classic checkout is also covered independently, so it works regardless of which checkout your theme uses
- One scheduled recovery email per abandoned cart, sent reliably through Action Scheduler (the same background-job system WooCommerce itself uses)
- Optional one-time discount code (percentage or fixed amount) included automatically in the recovery email
- Automatically detects when a cart is recovered — if the customer completes their order, no recovery email is sent (or a not-yet-sent one is cancelled)
- Admin dashboard of every captured cart: email, contents, total, and status (Pending / Recovered)
- Recovery email is a real WooCommerce transactional email, so it inherits your store’s email styling and is fully editable
- HPOS (custom order tables) compatible
How to Use
1. Turn it on and set your timing. Go to WooCommerce > Cart Recovery and tick Enable Cart Recovery. Set Send recovery email after (hours) — this is how long to wait after a visitor enters their email before sending the reminder, giving them a chance to complete checkout normally first.
2. Optionally add a discount incentive. Tick Include a discount code to have every recovery email carry a one-time coupon. Choose Percent off or Fixed amount off, set the amount, and set how many days the code stays valid after being generated.
3. Nothing else to configure. As soon as it’s enabled, the plugin silently watches your existing checkout — both the Checkout Block and the classic checkout — for an email address. There’s no shortcode, widget, or frontend setting to add anywhere.
4. What happens when someone abandons their cart. The moment a visitor types a valid email at checkout, their cart contents and total are recorded. If they don’t complete an order within your configured delay, a recovery email is sent automatically with their cart contents, total, a link back to checkout, and their discount code if you enabled one.
5. What happens when someone completes their order. If the same email places a real order — before or after the recovery email goes out — that cart is automatically marked Recovered and linked to the resulting order. If the recovery email hadn’t been sent yet, it’s cancelled and never goes out.
6. Reviewing captured carts. Go to WooCommerce > Abandoned Carts to see every captured cart: email, item count and total, status, and timestamps. Filter by status or search by email.
7. Customizing the email. The recovery email is a normal WooCommerce email under WooCommerce > Settings > Emails > “Abandoned Cart Recovery” — its subject, heading, and enabled/disabled state are all editable there like any other WooCommerce email.
Limitations
Please read before installing:
- One scheduled recovery email per abandoned cart — not a multi-step drip sequence
- A cart only starts being tracked once a valid email has been entered; fully anonymous browsing is never recorded
- Recovery is detected by matching the completed order’s email against a pending cart captured earlier; it doesn’t re-verify the order contains the exact same items
- Email only — no SMS or push notifications in this version
- No email marketing platform integration (Mailchimp, Klaviyo, etc.) in this version
- If a visitor’s browser blocks the session cookie WooCommerce itself needs for cart/checkout to function, no plugin — including this one — can track that visitor; this is a platform limitation, not something this plugin claims to work around
Quick Setup
- Upload the plugin files to the /wp-content/plugins/hdwebmobile-abandoned-cart-recovery directory, or install through the Plugins screen directly.
- Activate the plugin through the ‘Plugins’ screen in WordPress. WooCommerce must already be installed and active.
- Configure the recovery delay and optional discount under WooCommerce > Cart Recovery.
Latest Version
Current stable version in readme: 1.0.0 (Initial release: dual Blocks/classic checkout email capture, Action Scheduler-driven recovery email, optional discount coupon, automatic recovery detection, admin cart dashboard, HPOS compatibility declared).
See our other WordPress plugins for more WooCommerce and site-utility tools.